Cancellation Policy

Dublin Bus reserves the right to cancel tour departures.

A minimum number of passengers are required to operate each tour. It may therefore be necessary to cancel a scheduled departure due to insufficient numbers.

We also reserve the right to alter, modify or cancel a tour due to bad weather, unsafe conditions or if the comfort and security of clients is put at risk in any way.

In both the above cases an alternative tour or a full refund will be offered.

Dublin Bus can change the prices, dates and schedules of any Tour without notice. While it is our intention to operate Tours as advertised, regrettably on certain days and times, public buildings and routes may be closed. When this occurs, route changes and substitutes will be arranged where possible.

A strict cancellation policy will be applicable to reimburse for costs and lost revenue. We will refund the full amount paid less 10% Administration Fee provided the cancellation is made before the specified cancellation period. With regards to cancellations made within the cancellation period, the user will be refunded the initial billed rate less any cancellation and administrative charges outlined below:

Tour Cancellation Period Cancellation Fee
City Tour 24 Hours or Less No Refund
North Coast Tour 7 days or Less
24 Hours or Less
20% No Refund
South Coast Tour 7 days or Less
24 Hours or Less
20% No Refund
GhostBus 7 days or Less
24 Hours or Less
20% No Refund

All cancellations must be advised in writing and occur before time of travel to be considered eligible for refund. Refunds will not be granted for any no show reservations.