Frequently Asked Questions

Where can I buy tour tickets?

For the best value, tickets should be purchased on this website, but also at Dublin Bus Head Office, 59 Upper O’Connell Street, Dublin 1, our Bus and Travel Information Desk, Arrivals Hall, Terminal 1, Dublin Airport, On-Board all Dublin Bus Tours, Your Hotel / Guesthouse – Ask the Front Office / Concierge for the DoDublin Tour Tickets.

 

How can I pay for my ticket online?

You can pay for your ticket using any of the following cards:

Visa

MasterCard

Debit Card

 

Where can I join the tour?

All DoDublin Tours start and finish at the Dublin Bus Head Office, 59 Upper O’Connell Street. The Hop-On Hop-Off Tour can be joined at any of the stops.

 

How will I know where to get off the bus?

Your tour guide will point out all of the sites and stops and give you instructions how and where to get on and off the bus. All tour stops are listed in the DoDublin brochure.

 

What time are your first and last DoDublin buses?

The first City Tour starts at 09.00. Last bus times vary depending on the season. From October, last city tour bus departs from stop 1 (O'Connell St.) at 17.00

 

Do you offer a hotel pick-up service?

Yes we provide a free pick up service for guests taking our Sightseeing Tours.

 

Does my tour ticket include entrance to any of the attractions?

With every DoDublin Tour ticket, customers can avail of free entry into The Little Museum of Dublin (value €10), and a free walking tour by Pat Liddy Walking Tours (value €14). Special offers are available for DoDublin customers in the Guinness Storehouse, Teeling Distillery, Irish Whiskey Museum, Dublin City Hall, The Vaults, Pearse Lyons Distillery and EPIC Irish Emigration Museum.

With every Dublin Bus Tour purchased, customers can save €5 off any additional Dublin Bus Tour purchased. (offer does not apply to combo tickets and DoDublin card)

 

What age qualifies for a Child ticket?

Two kids under 14 go free with every full paying adult on the Hop on Hop off tour, Glendalough & Powerscourt Tour and Malahide Castle & Howth Tour. Additional kids must buy a ticket. A kids ticket is for children aged 6 -14.

 

Can children travel by themselves?

No, children must be accompanied by at least one paying adult.

 

Are your tours suitable for wheelchair users?

All Hop on Hop off buses are wheelchair accessible, however there is a restriction of one wheelchair per bus.

On the Day Tours all our buses are wheelchair accessible, however please note Malahide Castle is not accessible by wheelchair.

We are able to take folding wheelchairs only on the GhostBus buses. We do ask that you are able to climb the stairs on and off the bus with the aid of your helper.

 

Do you have discount rates for Groups?

If you have a large group please contact us on 00 353 1 844 4265 or email info@dudublin.ie

 

How can I rent a bus for my group?

If you would like to organise a private hire, please contact: info@dodublin.ie

 

How do I get to Dublin Bus from Dublin Airport?

Our Airlink service is an Express Service from Dublin Airport which will bring you direct to Dublin City Centre. We now operate two Airlink routes, the original 747 route which terminates at Heuston Rail Station, and the 757 route which terminates at Camden (Charlotte Way and Harcourt Street). An Airlink departs every 10 minutes at Peak Times. A number of our regular commuter services also serve the city centre including the 41 and 16.

 

How do I get a Sightseeing brochure?

We can send you a brochure by mail, or you can click here to download our brochure. If you would like a brochure mailed to you, please send us your address via mail, e-mail or phone to info@dodublin.ie or +353 1 844 4265.

 

Who do I contact with queries about my booking?

If you have any queries regarding your Do Dublin Booking, please contact us using any of the following methods.

Phone: 00 353 1 844 4265

E-mail: info@dodublin.ie

Writing: DoDublin, Dublin Bus Head Office, 59 Upper O'Connell Street, Dublin 1.

 

Can I make amendments to my booking?

You can email us at info@dodublin.ie quoting your booking reference and the details regarding the changes you wish to make or alternatively by ringing us on 00353 1 844 4265.

 

What if I need to cancel my tour?

For details on cancelling your tour please view our cancellation policy.

 

If I lose something on tour can I get it back?

We will make every effort to get your lost property back to you. If you've lost an item on our tour please email info@dodublin.ie.

 

What age qualifies for the senior citizen discount?


If you hold a valid senior citizen identification card from your own country or are over the age of 65, you will qualify for the senior citizen rate.

 

How many languages does your multilingual tour offer?

We have ten languages available on our multi-lingual tour. They are Irish, English, French, German, Spanish, Italian, Russian, Polish, Japanese and Chinese.

 

How often do the multilingual tours depart?

Approximately every 30 minutes from 9.15am each morning..