Terms & Conditions

Terms & Conditions

Terms of use for Dublin Bus online tour reservations system for Dublinsightseeing.ie

In addition to the terms below, your use of the Dublin Bus Online Tour Reservations System for Dublinsightseeing.ie tours is subject to the Terms and Conditions of Use applicable to this website. By using the System, you agree to be bound by the terms below and the said Terms and Conditions of Use.


All tickets are issued subject to Dublin Bus' Bye-laws



Online tickets are booked on the understanding that the reservation confirmation despatched via email or "Page for your Records" are pre-paid vouchers which must be redeemed for a valid ticket to travel on arrival in Dublin.

Pre-paid vouchers or tickets to travel obtained from an unauthorised source, stolen, copied illegally or counterfeit will be seized and cancelled without compensation.

You can book online for up to 10 adults and 4 children (u14yrs) per reservation provided that all passengers travel as part of the same reservation.



Provisional reservations cannot be made using the Website. It can only be used to purchase tickets.



By using the Website, you will be subject to the ticket rules applicable to the particular ticket purchased. If you do not agree with those ticket rules, you should not purchase a ticket.



Please call Dublin Bus at 00 353 1 7033215 or email info@dodublin.ie if you wish to request any changes to or cancellation of a reservation made on this website. Hours of Business are Monday to Friday 9am - 5.30pm, Saturday 9am - 2pm and Sunday 9.30am to 2pm. Depending on the cancellation policy applicable to the ticket purchased, changes to or cancellation of your ticket may not be permitted and/or change/cancellation fees may apply.



You need a credit card to make a reservation through this website. Dublin Bus currently accepts Laser, MasterCard and Visa. Your credit card will be charged when you click the "Buy Now" button on the "Make Booking" page. At that time, your credit card is verified and your reservation confirmation is issued.



Ticket(s) may be collected on presentation of the "Reservation confirmation" for the online booking. The ticket(s) must be collected at Dublin Bus Office, 59 Upper O'Connell Street, Dublin 1 Ph: 00353 1 7033215. Dublin Bus reserves the right, at its absolute discretion, not to furnish any ticket to any person other than the holder of the reservation confirmation for the online booking.



Dublin Bus is not responsible for the content or use made of any other website, including any website referred to on the Dublin Bus website, or any website through which you may have gained access to the Dublin Bus website or to which you may gain access from the Dublin Bus website. Inclusion of any linked website on the Dublin Bus website does not imply approval or endorsement of the linked website by Dublin Bus. Dublin Bus does not accept any liability in connection with any such website(s) or link(s) or the use thereof.



To the fullest extent permitted by applicable law, neither Dublin Bus nor any of its directors, employees, servants or agents will be liable for loss or damages arising out of or in connection with your use of, or your inability to use, the System, and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if Dublin Bus has been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable.

Dublin Bus uses its reasonable endeavours to check the accuracy of information published on this site. You should note however that Dublin Bus does not warrant that such information will be error free and you acknowledge that the information, products and services published on this site may include inaccuracies or typographical errors. Changes are periodically made to the information contained herein. Dublin Bus and/or its respective suppliers may make improvements and/or changes in the site at any time. Dublin Bus and/or its respective suppliers make no representations about the suitability of the information, product and services contained on this site for any purposes. To the maximum extent permitted by law, Dublin Bus hereby disclaims all warranties, terms and conditions with regard to this information, products and services, including all implied warranties, terms and conditions by statute, collaterally or otherwise, of satisfactory quality, fitness for a particular purpose, title and non-infringement. This shall not affect your statutory rights.

Dublin Bus acts as agent only for Railtours Ireland and cannot be held responsible for any damage, loss, accident, delay, irregularity, injury to person or property whatsoever or howsoever caused arising out of or in connection with tours operated by this company. Passengers take these tours at their own risk and our liability for any claim whatsoever is limited to only he price of the ticket. 24 hours’ notice of cancellation must be received by Dublin Bus to get a full refund on any tour.